Frequently Asked Questions

Our standard package includes a year's worth of unlimited story prompts for one storyteller and one credit for a color-printed hardcover book (up to 200 pages). Shipping in the US is included. Additional copies are $69.

We also offer a 30-day money-back guarantee.

Yes. All of the content you create with Reminiscely is set to private by default, and only you can choose if others see your content. Communication between your browser and Reminiscely is secured with an SSL certificate from Amazon Web Services.

Absolutely! If you're not feeling inspired by a question you receive, you can click the 'Remove' button next to the question on your account dashboard. Then you can choose from hundreds of other questions by clicking the 'Select More Questions' button, or even come up with your own.

You have complete freedom and flexibility over which questions and topics to write about and record. You can choose to write your own questions, select questions from our library, or answer the questions that we send to you by default.

Your $99 purchase includes a full year of storytelling and one hardcover book. This allows you or your storyteller plenty of time to gather stories without feeling rushed.

With that said, you'll never be locked into a subscription.

After your first year, you can choose to renew at $99 annually to keep recording stories and creating new books. If you decide not to renew, that's ok too. You and anyone you've chosen to share your stories with will still have full access to the recordings, and you can download your recordings whenever you like.

Before your subscription ends, you'll receive an email prompting you to order your book and renew your subscription so you can keep full access to all of the features Reminiscely offers. If you choose not to renew your subscription, you and anyone you've chosen to share your stories with will still have full access to the recordings, and you can download your recordings whenever you like.

Your memories are yours - always.

While we're here for the long haul, we know how important it is to protect something this meaningful. That's why everything you create with Reminiscely, from recordings to transcripts, can be downloaded anytime. Save them to your computer, phone, or cloud storage so you always have a copy. And your printed book? That's a lasting keepsake your family can hold onto for generations, no matter what the future holds.

Absolutely. We built Reminiscely to be simple for everyone, especially older adults.

There are no apps to install, no passwords to remember, and no confusing steps. Each week, your storyteller receives a link by email with their latest prompt. All they have to do is click it and start recording.

Even storytellers in their 90s use Reminiscely with ease. If your loved one can open an email or answer a video call, they'll feel right at home. And if they ever need help, we're always here to support them.